Frequently Asked Questions

How do I contact customer service?
Dedicated to providing our partners with a seamlessly integrated customer service experience, inquiries to Exacto will always be promptly handled by a friendly and knowledgeable customer service associate. Client Services representatives are available for immediate response from 7:00 AM to 3:30 PM CST from Monday to Friday, or Submit an Inquiry Online anytime.
Toll Free: (800) 798-9761
Phone: (262) 456-5200
Fax: (262) 736-4200
Email: CustomerService@exactoinc.com

 

 

I’m interested in private labeling your products. Where do I start?
As a private label supplier, we are uniquely committed to your success. Our full service specialty chemical development and commercialization program provides access to the latest technologies along with the technical and marketing support needed to establish a successful custom branded product program. Contact Us to set up a strategic program analysis with one of our account managers

 

Adjuvant? What’s that?
ASTM International has defined standard terminology relating to agricultural tank mix adjuvants issued under the designation E1519. Adjuvants are defined as materials added to tank mixes to aid or modify the action of an agrochemical, or the physical characteristics of the mixture. Adjuvants are materials added to tank mixes, other than pesticides or fertilizers, to make spray solutions perform better in the field. Learn more about Exacto, our formulations, and the adjuvant industry in our Blog.

 

I have specific questions about one of your product formulations, who can I contact?
For additional information about Exacto, our technologies and formulations, or for details about becoming a private label partner, visit our Contact Us page to submit your inquiry and contact information. We will route your message to the appropriate department.

 

Are you hiring?
We’re pleased to hear that you’re interested in joining the Exacto team! Visit our Careers page to learn more about current career opportunities.

 

How do I order your products?
Orders may be placed via phone, fax, or by email. To help us ensure accurate processing and expedition of your order, please provide the following information to our customer service associates when placing your order: Purchase Order Number, Billing Address, Ship-To Location, Contact Information. For additional information or for assistance placing an order, call our customer service department toll free at 800-798-9761.

 

What pack sizes do you offer?
Our products are available in the following pack sizes: pint bottles, quart bottles, 1 gallon bottles, 2.5 gallon bottles, 15 pound dry bottles, 15 gallon drums, 30 gallon drums, 55 gallon drums, 50 pound dry bags, 275 gallon totes, truckload.

 

I’m looking for a product that you don’t carry, can you help me?
Our Innovation Team stands ready to help solve your specific problems and capitalize on distinct opportunities for growth. We look forward to helping you develop unique solutions to regional problems your applicators and producers face, combining the benefits expected of several tank mix partners into one convenient product to suit your needs, and customizing formulations to provide differentiation in a competitive marketplace. Contact customer service or your sales professional today to discuss the potential of your idea and schedule a technical consultation.